1. What is your global warranty on your products?
Answer
Unfortunately, we do not offer global warranty on our products.
Answer
Since it is still in the 30 day return period for Amazon, we suggest you return the defective unit to Amazon for exchange/refund. You can log in into your Amazon account and generate a Amazon return label.
Answer
Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance.
4. When I use gaming mouse in FPS game, the mouse jolts sometimes. Why?
Answer
The mouse jolts on some surfaces, use the bundled mouse pad to solve this problem.