SP-900BT


FAQ

Answer

1.Charge the battery for about 3 hours, till LED turns off.
2.If the LED does not light, it may be a charging cable problem, use a different cable.
3.Press and hold the on/off button for 5 seconds, if LED still does not turn on, the battery is damaged. Contact customer support for assistance.

Answer

Unfortunately, we do not offer global warranty on our products.

Answer

Since it is still in the 30 day return period for Amazon, we suggest you return the defective unit to Amazon for exchange/refund. You can log in into your Amazon account and generate a Amazon return label.

Answer

Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance.

Answer

We do not sell the audio cable separately, you can purchase it at any electronic store.

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